Located in Nashua,
New Hampshire, Software Concepts International (SCI) pioneered remote
computer management services. Founded in 1987 as a consulting firm
specializing in a niche database market, SCI quickly gained an international
reputation for its database expertise. Building on this expertise and
international reputation, SCI now supports mission-critical databases for
fortune 500 companies world wide.
As a growing business competing in a global market we found a need to better
manage our internal systems. We applied our methodologies from our remote
management services to manage our own IT environment. We soon realized that
small businesses could benefit from this approach and SCI launched
SmallBusinessIT.
Our unprecedented balance of strengths – technological innovation,
leadership, outstanding people and a proven track record of delivering
exceptional service – allows us to provide our customers with a top-quality
solution.
Our Philosophy
We believe our
customers’ success is critical to our success. We actively look for ways to
improve our support so that we may help our customer succeed. Our proven,
proactive approach to supporting technology enables our clients to avoid the
problems and expenses associated with “reactive crisis-management”.
Continual improvement. Being the best is not good enough – to maintain our
leadership position, we recognize the importance of continually improving
our processes and methodologies. We work as a team with our clients to help
them to fully utilize technology to improve operations, security and
profits. We actively seek ways to refine our own processes to provide
additional services and value to our customers.
Our personalized support goes beyond the “business relationship”. We truly
care about our customers’ success, and our support is “solution-based”, not
“clock-based”. We work with our clients to implement solutions that best fit
their needs.
Our Customers
are passionate about our support. It’s obvious that our
customers appreciate our “win-win” philosophy, which explains our growth and
customer satisfaction.
