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Copyright © 2013 Software Concepts International |
SmallBusinessIT Call Us Today: (603)879-9022 |
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7 Things We do Better We challenge you to find another computer consulting
firm in
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| 1. |
We Have a Very Fast Response Time to Network Emergencies.
When your computer network
goes down in the middle of a busy work day, you need it fixed immediately.
We guarantee that your phone call
will be either answered immediately or returned ASAP by an
experienced technician who can help. |
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| 2. |
Lightning Fast Repairs. You should not
have to wait around all day for your computer to be repaired. We understand
how important your computer network is to you; that is why we offer our
remote support services. Thanks to this service, we can securely access your
computer network via the Internet so you don’t have to wait around for a
technician to show up. If we can’t fix it remotely, we’ll dispatch a
technician the same day. |
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| 3. | No
Geek Speak. You deserve to get answers
to your questions in PLAIN ENGLISH. Our technicians will not talk down to
you or make you feel stupid because you don’t understand their “geek speak”.
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| 4. |
100% Unconditional Satisfaction Guarantee.
You deserve complete satisfaction with our
products and services. We will do whatever it takes to make you happy. No
hassles, no problems. |
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| 5. | No Unpleasant Or Unexpected Surprises.
You should EXPECT
that no damage will be done to your network or your data. Before we start
working on your computer or network, we will evaluate your problem and alert
you to any potential risks involved in fulfilling your job. If there are
any risks, they will be explained in full, and your authorization and agreement
will be obtained before the work commences. You can also choose to have your
data backed up before we start any work on your machine. |
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| 6. | All Projects Completed On Time and On Budget - Guaranteed. When
you hire us to complete a project, we won’t nickel and dime you with “unforeseen” or “unexpected” charges.
Some incompetent or unethical technicians will do this because they haven’t
properly planned or researched the project, OR they use it as a way to extract
more money from you. Either way, we don’t feel that is correct or ethical.
That’s why we guarantee all projects to be done ON TIME with no excuses. |
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| 7. | Accurate Billing - Guaranteed. Every bill you receive from us is guaranteed to be accurate and detailed. You’ll know exactly what you are paying for, and ALL charges will be pre-approved by you. No more one-line “mystery” bills that don’t outline what you are paying for. | |
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